A. INTRODUCTION
- Gadget Rental India recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processor.
- This Privacy Policy provides for the practices for handling and securing user’s Personal Information (defined hereunder) by Gadget Rental India and its subsidiaries and affiliates.
- This Privacy Policy is applicable to any person (‘User’) who purchases, intends to purchase, or inquire about any product(s) or service(s) made available by GADGET RENTAL INDIA through any of GADGET RENTAL INDIA’s customer interface channels including its website, mobile site, mobile app & offline channels including call centers and offices (collectively referred herein as “Sales Channels”).
- For the purpose of this Privacy Policy, wherever the context so requires “you” or “your” shall mean User and the term “we”, “us”, “our” shall mean GADGET RENTAL INDIA. For the purpose of this Privacy Policy, Website means the website(s), mobile site(s) and mobile app(s).
- By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels.
- This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that information and privacy practices of GADGET RENTAL INDIA’s business partners, advertisers, sponsors or other sites to which GADGET RENTAL INDIA provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they interact.
- This Privacy Policy is an integral part of your User Agreement with GADGET RENTAL INDIA and all capitalized terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the User Agreement.
B. USERS OUTSIDE THE GEOGRAPHICAL LIMITS OF INDIA
- Please note that the data shared with GADGET RENTAL INDIA shall be primarily processed in India and such other jurisdictions where a third party engaged by GADGET RENTAL INDIA may process the data on its behalf. By agreeing to this policy, you are providing GADGET RENTAL INDIA with your explicit consent to process your personal information for the purpose(s) defined in this policy. The data protection regulations in India or such other jurisdictions mentioned above may differ from those of your country of residence.
- If you have any concerns in the processing your data and wish to withdraw your consent, you may do so by writing to the following email id: contact@gadgetrentalstore.com
- However, if such processing of data is essential for us to be able to provide a service(s) to you, then we may not be able to serve or confirm your bookings after your withdrawal of consent.
- A withdrawal of consent by you for us to process your information may:
- severely inhibit our ability to serve you properly and in such case, we may have to refuse the booking altogether, or
- unreasonably restrict us to service your booking (if a booking is already made) which may further affect your booking or may compel us to cancel your booking.
C. TYPE OF INFORMATION WE COLLECT AND ITS LEGAL BASIS
- The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement.
- “Personal Information” of User shall include the information shared by the User and collected by us for the following purposes:
- Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, religion, age etc., your contact details such as your email address, postal addresses, telephone (mobile or otherwise) and/or fax numbers.
- Other information: We may also collect some other information and documents including but not limited to:
- Transactional history (other than banking details) about your e-commerce activities, buying behavior.
- Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.
- Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
- Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.
D. HOW WE USE YOUR PERSONAL INFORMATION
The Personal Information collected may be used in the following manner:
- While making a booking:
- While making a booking, we may use Personal Information including, email address, name, contact number, postal address, etc.
- We may also use your Personal Information for several reasons including but not limited to:
- confirm your reservations of the product/services;
- keep you informed of the transaction status;
- send booking confirmations either via sms or Whatsapp or any other messaging service;
- send any updates for your booking(s);
- allow our customer service to contact you, if necessary;
- customize the content of our website, mobile site and mobile app;
- request for reviews of products or services or any other improvements;
- send verification message(s) or email(s);
- Validate/authenticate your account and to prevent any misuse or abuse;
- contact you on your birthday/anniversary to offer a special gift or offer.
- SURVEYS:
- We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated and used to make improvements to Website, other Sales Channels, services and to develop appealing content, features and promotions for members based on the results of the surveys. Identity of the survey participants is anonymous unless otherwise stated in the survey.
- MARKETING PROMOTIONS, RESEARCH AND PROGRAMS:
- Marketing promotions, research and programs help us to identify your preferences, develop programs and improve user experience. GADGET RENTAL INDIA frequently sponsors promotions to give its Users the opportunity to win various goodies and offers. Personal Information collected by us for such activities may include contact information and survey questions. We use such Personal Information to notify contest winners and survey information to develop promotions and product improvements. As a registered User, you will also occasionally receive updates from us about special offers, new services, other noteworthy items and marketing programs.
- In addition, you may look forward to receiving periodic marketing emails, newsletters and exclusive promotions offering special deals.
- From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the Personal Information you provide to facilitate the service(s) requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such Personal Information to assist us in making the Website the better and easier to use for our Users.
- GADGET RENTAL INDIA may from time to time launch reward programs by way of which users may stand to win rewards. We may use your Personal Information to enroll you in the rewards program and status of the same will be visible each time you log in to the Website. Depending on the reward program, each time you win a reward, GADGET RENTAL INDIA may share your Personal Information with a third party that will be responsible for fulfilling the reward to you. You may however choose to opt out of such reward programs by writing to us.
E. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
- GADGET RENTAL INDIA will retain your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.
- Where your personal data is no longer required we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business.
F. COOKIES AND SESSION DATA
- Cookies: GADGET RENTAL INDIA uses cookies to personalize your experience on the Website and the advertisements that maybe displayed. Cookies store small pieces of information that help us serve you better. Blocking cookies may disable certain features of the site.
- Automatic Logging of Session Data: Each time you access the Website, session data such as IP address, OS type, and activities are logged for analytics and system management.
G. WITH WHOM YOUR PERSONAL INFORMATION IS SHARED
- Service Providers and Suppliers: Your information is shared with end service providers responsible for fulfilling your booking. GADGET RENTAL INDIA does not authorize use of your information for other purposes.
- Companies in the Same Group: Shared under secure circumstances to improve personalization and efficiency.
- Business Partners and Third-Party Vendors: Certain non-identifiable data may be shared for marketing or analytics purposes.
- Disclosure of Information: GADGET RENTAL INDIA may disclose User’s information if required by law, investigation, compliance, or to protect rights or safety.
H. USER GENERATED CONTENT
- Users may post reviews, ratings, questions, or feedback which may appear publicly. Feedback collection may be through third parties.
- User-generated content (UGC) includes reviews, Q&A, and polls, and may be visible to others with your profile.
I. HOW CAN YOU OPT-OUT OF RECEIVING OUR PROMOTIONAL E-MAILS?
- To stop receiving promotional emails, click the “unsubscribe” link or follow the instructions in the email message.
J. HOW WE PROTECT YOUR PERSONAL INFORMATION?
- All payments on the Website are secured via TLS encryption. Strict security measures prevent unauthorized access, misuse, or alteration of information under our control.
K. WITHDRAWAL OF CONSENT AND PERMISSION
- You may withdraw your consent anytime by sending an email to contact@gadgetrentalstore.com. However, doing so may limit our ability to provide certain services.
M. YOUR RIGHTS QUA PERSONAL INFORMATION
N. ELIGIBILITY TO TRANSACT WITH GADGET RENTAL INDIA
- You must be at least 18 years of age to transact directly with GADGET RENTAL INDIA and to consent to the processing of your personal data.
O. CHANGES TO THE PRIVACY POLICY
- We reserve the right to revise the Privacy Policy from time to time to meet legal, business, or customer requirements. You may submit concerns regarding this Privacy Policy via email to contact@gadgetrentalstore.com. GADGET RENTAL INDIA shall endeavor to respond to all reasonable inquiries.
